FAQ
uku originals
Where are the furniture and objects made?
All UKU Originals are designed and finished by hand in our workshop in Amsterdam-Noord. We work with local suppliers and small production series, so that each object is made with care.
Can I have an object custom-made?
Yes, customization is possible for some designs. This includes customized dimensions, materials, or finishes. Please contact us at info@studiouku.nl to discuss the possibilities—we are happy to help.
What is the delivery time?
Because our items are handmade, the delivery time varies per product. Once your order has been placed, we will contact you to arrange an exact delivery date.
Can I view the furniture somewhere?
Yes, all Originals are on display in our studio in Amsterdam-Noord. We work by appointment — send us a message or email to schedule a visit.
As an architect or interior designer, can I collaborate with UKU?
Certainly. Studio UKU regularly collaborates with architects and designers on custom projects. Please send an email to info@studiouku.nl with a brief description of the project, and we will contact you promptly.
What are the shipping costs?
Shipping costs are calculated based on size and destination. Larger furniture items are delivered in person or via a transport partner.
Can I return my order?
We hope you enjoy your purchase for a long time. If an item does not fit, please contact us at info@studiouku.nl within 14 days of receipt. Together we will find a suitable solution. Custom-made orders cannot be returned.
What if my order arrives damaged?
Please check your order immediately upon receipt. If something is wrong, please send us a message with photos within 48 hours so that we can resolve the issue quickly.
studio uku
What exactly does Studio UKU do?
Studio UKU works at the intersection of design, architecture, and art. We design interiors, furniture, installations, and concepts — from spatial identity to objects.
Who do you collaborate with?
We work for clients in a wide range of sectors: brands, architects, hospitality, and cultural projects. Examples include collaborations with Mojo, Birkenstock, Oatly, and the Municipality of Amersfoort. Discover our work here.
How do you start a collaboration with UKU?
Send a short description of your project or idea to info@studiouku.nl. We will then schedule a meeting to discuss the context, wishes, and scope. After that meeting, we will make a customized proposal.
Do you also design custom furniture or interior elements?
Yes, regularly. Many of our studio projects result in unique furniture or objects. Customization is an important part of our process.
What is your working method?
We work from material and space. We start with research and sketches, build models and prototypes, and collaborate with local makers for the execution — how we work
Do you also work internationally?
Yes. From our studio in Amsterdam North, we work on projects both inside and outside the Netherlands. We have experience with international brands and can collaborate with local teams abroad.
Can we visit the studio?
We would be delighted to have you. Our workshop in Amsterdam North is where many ideas originate. Visits are possible by appointment — please send a message to info@studiouku.nl.
How do Studio UKU and UKU Originals relate to each other?
Studio UKU is the collective design agency; UKU Originals is the line of furniture and objects that results from that work. One feeds the other — ideas that arise in projects are given a longer life through Originals.
shipping & returns
Customs and import duties
Depending on the country of destination, customs fees or additional charges may apply. Studio UKU is not responsible for any costs or taxes related to the import of goods.
Studio UKU is not responsible for delays or returns caused by customs procedures or missing information.
Contact
Still have questions? We're happy to help! Please email us at hi@email.com and we will get back to you within 24 hours.